Published on: 12/08/2022
Procuring Authority: CCS
Contract value: £2.5bn
Description: Crown Commercial Service (CCS) as the Authority intends to put in place an agreement for the provision of mobile voice and data services (including hardware) and ancillary services (Telecommunications Audit & Health Check and Professional Services) in support of the mobile voice and data services to be utilised by or on behalf of the UK public sector and their associated bodies and agencies, the voluntary sector, charities and or other private organisations acting as managing agents or procuring on behalf of the public sector delivering services of a public nature. It is intended that this commercial agreement will be the recommended vehicle for all mobile voice and data requirements. The policy drivers supporting the development and procurement of this Framework Agreement are to provide buyers with a route to market compliant with UK Law, achieving best value through leveraging public sector spend, improve the buying of mobile voice and data services in the UK public sector and to provide buyers with access to high quality mobile voice and data services. Lot 1: Mobile and Voice Data Services Catalogue For the provision of Mobile Voice and Data Services including hardware commodity defined products and services through a standardised and simplified catalogue. This includes but is not limited to: ● UK airtime and calls, SMS and data, ● International airtime, calls, SMS and data ● Roaming airtime, calls, SMS and data ● Device hardware, accessories and supporting services, ● Mobile device management and associated supplementary services (for example, security) Additional information: Please note that the estimated Value in II.2.6 is likely to be lower than this figure as this is the estimated value for Lot 1 and Lot 2 combined. Lot 2: Mobile Voice and Data Solutions For the provision of Mobile Voice and Data Services including hardware – through further competition. This includes but is not limited to: ● UK airtime and calls, SMS and data, ● International airtime, calls, SMS and data ● Roaming airtime, calls, SMS and data ● Device hardware, accessories and supporting services, ● Mobile device management and associated supplementary services (for example, security) In addition to covering the range of services outlined above, the scope of Lot 2 is designed to enable the Buyer to procure a bespoke solution(s), which may include a customisable range of products and/or individually tailored services to fit their business needs. It provides solutions for more complex goods and services and / or a range of niche requirements in low or high volumes Additional information: Please note that the estimated Value in II.2.6 is likely to be lower than this figure as this is the estimated value for Lot 1 and Lot 2 combined. Lot 3: Telecommunications Audit & Health Check For the provision of Telecommunications Audit & Health Check. This Lot covers the provision of: ● A service that audits current spend and usage levels ● Analysis of existing Buyer requirements against service availability and a recommendation of possible tariff/solution prioritisation and a preferred agreement supplier ● Physical audit and contact services. Lot 4: Professional Services For the provision of Professional Services. This Lot covers the professional services and advice required to achieve a future operating model design incorporating any related technologies for Mobile Voice and Data Services. It provides business and technical subject matter mobile expertise to create, manage and optimise Mobile Voice and Data Services including (but not limited to); ● System and service integration ● Business Case, Specification Development and Proof of Concept ● Security solutions for Mobile ● Transition support services ● Strategy / Policy ● Customer mobile application development ● Technical assurance
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